Massagologist

Customer security responsibilities

The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer's server and any other requirement affected by the security breach.

Irc

Massagologist allows dedicated server customers the use of irc inside the Massagologist network as long as the use of irc on a Massagologist server does not violate any of the other terms of these tou. As a policy, Massagologist will not provide vanity irc reverse dns records. To enforce this policy Massagologist does not turn the reverse address of ips over to the customer. Authority over this information remains with Massagologist.

Billing for network resources

The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer's server to the internet. The customer may request that the customer's server be disconnected from the internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.

Massagologist services

Massagologist's services include, but are not limited to:

1. Any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers' account (including all billing data and the space on the particular web server that Massagologist provides to customers);

2. Any use by customers, or any access provided to customers by Massagologist, of computing, telecommunications, software, information, hardware, and equipment;

3. Any act, or provision of any service, by Massagologist to customers, related to web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not;

4. Any provision by Massagologist to customers, of any space, internet connectivity, or electrical power;

5. Any access or use related to the Massagologist's web site, including the web site itself;

6. Any other service mentioned in the tou;

7. Any other service provided by Massagologist to customers, whether used or not;

8. Any other Massagologist services that are used by customers, whether offered or provided by Massagologist to customers.

Ownership of web site

The legal owner of customers' web sites and accounts with Massagologist will be the individual or organization whose name is listed in Massagologist's database as the owner. Customers will fully cooperate with and abide by any and all of Massagologist's security measures and procedures in the event of any dispute over ownership of customers' web sites and accounts with Massagologist.

Illegal use

Massagologist servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing Massagologist services, all Massagologist customers certify that they and/or the organization they represent in procuring services from Massagologist are not, nor have been designated, a suspected terrorist as defined in executive order 13224; are not owned or controlled by a 'suspected terrorist' as defined in executive order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the annex to executive order 13224 and all updates thereto.

Spamming

Sending unsolicited bulk and/or commercial messages over the internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to Massagologist's customers. The term "spamming" also includes, but is not limited to, maintaining an open smtp policy, engaging in spamming using the service of another isp or ipp and referencing in the spam a web site hosted on a Massagologist server, and selling or distributing software (on a web site residing on a Massagologist server) that facilitates spamming. Violators will be assessed a minimum fine shown on the fee schedule and will face immediate suspension. Massagologist reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

System and network abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any tcp-ip packet header or any part of the header information in an email or a newsgroup posting.

Viruses and other destructive activities

Use of Massagologist's services or equipment for creating or sending internet viruses, worms or trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use Massagologist's services and equipment (or any connected network, system, service or equipment) or conduct their business over the internet.

Copyright Violations

The digital millennium copyright act ("dmca") sets forth the law regarding the use of copyrighted materials on the internet. All Massagologist customers are subject to the requirements of the dmca. Individuals or entities submitting notifications of copyright infringement by a Massagologist customer (per the dmca) to Massagologist must follow the below procedures. Copyright infringement notifications submitted to Massagologist according to these procedures will be processed within 21 days of receipt. Customers who are the subject of a dmca notification that meets the below criteria may be subject to account termination at Massagologist's sole discretion.

DMCA Copyright Infringement Notification Requirements

· Signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "claimant").

· Identification of the copyrighted work(s) claimed to have been infringed.

· Identification of the material claimed to infringe the copyright(s), and enough information for Massagologist to locate it including urls and specific descriptions of the infringing material at each url.

· The claimant's name, address, and telephone number(s).

· A statement that the claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent.

· A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the claimant is authorized to act on behalf of the copyright owner.

· Mail the notification to:

Massagologist llc
DMCA Complaints
PO Box 51406
Sarasota, FL 34232 USA

Adult content

Pornography and sex-related merchandising are prohibited on Massagologist servers. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the internet, or provide links to such sites.

Child pornography

The use of Massagologist's services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. Massagologist is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.

Privacy

Massagologist is concerned with the privacy of on-line communications and web sites. In general, the internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Massagologist urges its customers to assume that all of their on-line communications are insecure. Massagologist cannot take any responsibility for the security of information transmitted over Massagologist's facilities. Additional details on privacy and Massagologist's use of customer information can be found in Massagologist's privacy statement located here.

Customer responsibility

Customers are required to use the Massagologist network responsibly. This includes respecting the other customers of Massagologist. Massagologist reserves the right to suspend and/or cancel service with any customer who uses the Massagologist network in such a way that adversely affects other Massagologist customers. While Massagologist may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, Massagologist does not monitor its customers' communications or activities to determine whether they are in compliance with the tou. However, when Massagologist becomes aware of any violation of the tou or other user agreements, Massagologist may take any action to stop or correct such violation, including, but not limited to, denying access to Massagologist's services and equipment or to the internet. In addition, Massagologist may take action against a customer or a customer of such customer because of the activities of such customer. Massagologist anticipates that customers who offer internet services will cooperate with Massagologist in any corrective or preventive action that Massagologist deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Massagologist policy and Massagologist reserves the right to take any such action even though such action may affect other customers of the Massagologist customer.

Actions taken by Massagologist

The failure by a customer to meet or follow any of the tou is grounds for account deactivation. Massagologist will be the sole arbiter as to what constitutes a violation of the tou. Massagologist reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When Massagologist becomes aware of an alleged violation of its tou, Massagologist will initiate an investigation. During the investigation, Massagologist may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Massagologist may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Massagologist will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the tou if it is illegal, irresponsible, or constitutes disruptive use of the internet. Massagologist does not issue credits for outages incurred through service disablement resulting from tou violations. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Massagologist.

Indemnification

Massagologist customers agree to protect, defend, hold harmless, and indemnify Massagologist, any third party entity related to Massagologist (including, without limitation, third party vendors), and Massagologist's executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as Massagologist, from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer's use of Massagologist's services.

Disclaimer

The Massagologist service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Massagologist expressly disclaims any representation or warranty that the Massagologist service will be error-free, secure or uninterrupted. No oral advice or written information given by Massagologist, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Massagologist and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Termination for bankruptcy or insolvency

If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, Massagologist may immediately terminate provision of Massagologist's services to the customer without prior notice or penalty. Such customer consents to the grant of relief from any automatic stay of proceedings against Massagologist in such event.

Limitation of liability

To the maximum extent permitted by applicable law, in no event, and under no theory of law or equity, will Massagologist (including, without limitation, Massagologist's executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, co-subsidiaries with the same parent company as Massagologist, affiliates, third-party providers, merchants, licensors, or the like) or anyone else involved in creating, producing, or distributing Massagologist's services, be liable for the loss of a domain name, or any business or personal loss, revenues decrease, expenses increase, costs of substitute products and/or Massagologist services, or any other loss or damage whatsoever, or for any consequential, special, incidental, punitive or indirect damages of any kind arising out of any use of, or any inability to use, any Massagologist services even if Massagologist has been advised of the possibility of such damages. Massagologist's total cumulative liability, if any, to customer, or any third party, for any and all damages, related to the tou or Massagologist's services, including, without limitation, those from any negligence, any act or omission by Massagologist or Massagologist's representatives, or under any other theory of law or equity, will be limited to, and will not exceed, the actual dollar amount paid by the customer for the services which gave rise to such damages, losses and causes of actions during the 3-month period prior to the date the damage or loss occurred or the cause of action arose.

Modifications

Massagologist may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with Massagologist's services. Certain changes to Massagologist's services may affect the operation of customers' personalized applications and content. Each customer is solely responsible, and Massagologist is not liable, for any and all such personalized applications and content, except as expressly agreed to by Massagologist.

Backup of data

Except where Massagologist has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and Massagologist is in no way responsible, for the management and backup of all customer data, and all updates, upgrades, and patches to any software that customers use in connection with Massagologist services.

Third party licenses

Massagologist makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively "technologies"), part of which may be licensed, or co-branded, from or by, third party entities. However, Massagologist makes no warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such technologies. Moreover, Massagologist specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such technologies. Furthermore, no customer will hold Massagologist liable in any way for the revocation of any license, which has been licensed to Massagologist. The use of the technologies obtained from or through Massagologist, or any other referred third party, whether directly or indirectly, is at the sole risk of customers.

Non-Massagologist products

Any mention of non-Massagologist products by Massagologist, its employees, or any third party entity related to Massagologist is for information purposes only and does not constitute an endorsement or recommendation by Massagologist. Massagologist disclaims any and all liabilities for any representation or warranty made by the vendors of such non-Massagologist products or services.

Massagologist's intellectual property

Customers will not, without Massagologist's express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Massagologist's web site, and customers will not use any of Massagologist's trademarks, service marks, copyrighted materials, or other intellectual property without Massagologist's express written consent. Customers will not, in any way, misrepresent their relationship with Massagologist, attempt to pass themselves off as Massagologist, or claim that customers are Massagologist.

Assignment

Customers may not assign or delegate their rights or obligations under the tou or other agreement for Massagologist's services, either in whole or in part, without the prior written consent of Massagologist.

Minimum age requirement

Massagologist customers must be at least 18 years of age. Any individual under the age of 18 years ("minor") must have a parent or guardian accept the tou in order for the minor to become a Massagologist customer. A parent or guardian who accepts the tou on behalf of a minor will be primarily liable for ensuring complete and proper compliance with the tou, including the timely and full payment of the charges for Massagologist services, and such primary liability will continue even when the minor has attained the age of 18, unless the parent or guardian obtains Massagologist's express written consent to the contrary. Any acceptance of the tou or any other agreement for Massagologist's services will be deemed null and void to the extent that Massagologist will not be liable in any way as a result of the minor's age or legal incapacity or the minor's use of Massagologist's services.

Governing law and severability

The tou, and any other agreement for Massagologist services, will be governed by and construed in accordance with the laws of the state of Florida, usa without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and Massagologist will take place in florida, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the tou or other Massagologist agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the tou or the agreement will continue in full force and effect.

Force majeure

Massagologist will not be liable for delays in its performance of the tou or Massagologist services caused by circumstances beyond Massagologist's reasonable control, including acts of god, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively "force majeure"). Massagologist will make reasonable efforts to reduce to a minimum and mitigate the effect of any force majeure. Notwithstanding anything contained elsewhere herein, lack of finances will not be considered an event of force majeure nor will any event of force majeure suspend any obligation of customers for the payment of money due.waiver and amendmentany waiver, modification, or amendment of any provision of the tou or other agreement for Massagologist services, initiated by a customer, will be effective only if accepted in writing and signed by an authorized representative of Massagologist.

Independent contractors

Nothing in this agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between Massagologist and its customers. Each of Massagologist and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.

Construction and interpretation

Wherever in this tou the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the tou into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the tou. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the tou.

Complete agreement and exclusivity

The tou, and/or any other specific agreement for Massagologist services, constitutes the complete understanding and agreement between Massagologist and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of Massagologist, the tou supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This tou, and/or any other specific agreement for Massagologist services is between Massagologist and its customers only and will not confer any rights in any third party except as otherwise expressly provided by Massagologist.

Payments

All charges are shown in us dollars. Payments are to be made in us dollars. Massagologist accepts the following types of payment:

· Check or money order

· Credit card (visa, mastercard, american express)

· Bank wiretransfer

· Paypal

All payments are due on the account statement date. The account statement date is the monthly anniversary of the date the account was activated. If you provide Massagologist your credit card information, you authorize Massagologist to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with Massagologist's billing policy in the tou. You are responsible for directly updating, or notifying Massagologist, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).

Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the account statement date.

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Billing cycles (terms)

Massagologist offers three billing cycles (terms) for hosting charges: monthly, quarterly (3 months) and yearly (12 months). The billing cycle begins on the plan activation date. Resellers are limited to the monthly billing cycle for all of their charges. Non-credit card payment methods are limited to annual or quarterly billing cycles.

You may elect to change your billing cycle at any time; however, the new billing cycle will only take effect at the time of the next plan renewal.

All additional features added to an account are charged monthly. Additional items are non-refundable.

Account renewals

In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's billing cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the cancellation section below.

Important notice

Domain name registrations and web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your web hosting plan only, or both your domain and hosting accounts. The cancellation or expiration of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify Massagologist that you would like to cancel your account.

Statements

Massagologist does not mail paper invoices or statements. Statements can be viewed and printed through sitecontrol. Customers may elect to receive their monthly account billing statement via email. This option may be selected in sitecontrol.

Fees

· Returned (NSF) checks
Massagologist charges a fee for returned (nsf) checks. See the fee schedule. Customers that issue an nsf check will be required to submit future payments with a certified check or money order.

· Credit card chargebacks
a chargeback fee will be assessed for each credit card chargeback received by Massagologist. See the fee schedule.

· Bank wire payments
Massagologist does not charge fees for accepting payment via bank wire, however, international wire transfers may be assessed a processing fee by an intermediary bank in new york. In addition, your issuing bank may also charge a fee for sending the wire. Please add these fees to the amount that you are sending to Massagologist or the amount credited to your account will be less than your intended payment. See the fee schedule.

· Reactivation
customers that wish to reactivate a closed account will be assessed a reactivation fee. A fee will be assessed if Massagologist restores your data files to your reactivated account. See the fee schedule.

· Hosting plan changes
customers electing to change to a lower priced hosting plan on the same platform will be charged a $19.95 downgrade fee. There is no upgrade fee for upgrading to a higher priced plan, however, you will be charged any difference between the setup fee applicable to your new and former plans.

· Account splits and mergers
Massagologist encourages customers to merge hosting plans contained in two or more accounts into one account. There is no fee for this service. Customers may also request that Massagologist separate one or more plans contained under one account into separate accounts. The fee for this service is for each new account created and is charged to the new account. Please direct all requests for these services to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . See the fee schedule.

Cancellations

Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must contact Massagologist's customer relations team, monday through friday, 9:00 a.m. To 5:00 p.m. Eastern time. Massagologist's customer relations specialists will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service. Non-us customers may contact Massagologist's billing team via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Cancellation requests must be received by Massagologist a minimum of thirty (30) days prior to the end of your billing cycle for dedicated server plans and a minimum of ten (10) days prior to the end of your billing cycle for all other plans. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by Massagologist. Massagologist is unable to cancel your account effective for a future date. Massagologist will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Massagologist as soon as possible.

Massagologist does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, internic, your isp, or any other secondary issues not directly related to Massagologist's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Massagologist corporation reserves the right to cancel any account, at any time, without notice, for any reason Massagologist corporation considers appropriate.

30-day money back guarantee

Each of Massagologist's shared hosting plans carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees) upon plan cancellation. The following services do not qualify for the 30 day money back guarantee: additional items and services; domain name registration; dedicated servers; items and services ordered through the reseller program; domain parking plus; and overage fees.

Refund policy

Refunds are only available in accordance with the 30 day money back guarantee. Refunds will be provided in the same payment method of the original payment. There are no refunds offered or promised after 30 days.

Credit card disputes/chargebacks

Massagologist has a zero tolerance policy for chargebacks. Any customer who disputes a credit card payment is subject to a fine, suspension and account termination at Massagologist's discretion. See the fee schedule.

Billing/price changes

Massagologist's policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.